Privacy Policy

  1. INTRODUCTION
    Thank you for visiting the River Haus & Well’s website. We are a Maine based restaurant.

  2. DATA COLLECTED
    We use a US-based hosting company with web servers hosted in the US exclusively. Our hosting provider InMotionHosting adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on WPEngine’s privacy policy, please see here: WPEngine Privacy Policy.

  3. REGISTRATION DATA
    If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit this information.

  4. COMMENTS
    When you leave comments on the site we collect the data shown in the comments form, and also the IP address and browser user agent string. We use Akismet to reduce spam, which means that this data, along with our site URL is sent to this service, in order to achieve spam protection. You can learn more about how the data is processed from the Akismet Privacy Page.

  5. GRAVATAR
    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Automattic Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

  6. CONTACT FORM
    Information submitted through the contact form on our site is sent to our company email, hosted by Gmail. Google adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Google Privacy Policy. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

  7. GOOGLE ANALYTICS
    We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. For more information, please see next section. This website uses Google Analytics as a website analytics service, which is operated by Google Inc. (600 Amphitheatre Parkway, Mountain View, CA 94043, USA). In order to analyze your use of this website, Google Analytics uses cookies. For more information about cookies in general, please see the Cookies section of this Privacy Policy. The information generated by these cookies is usually sent to Google servers in the USA and is also stored there. We, the operator of this website, have a legitimate interest in analyzing user behavior to be able to optimize both, the user experience when surfing the website and also advertising on it. That means that the usage of Google Analytics cookies is in accordance with on Art. 6 (1) (f) of EU’s GDPR.

  8. PRIVACY
    Since we value your privacy, we have taken precautious measures regarding the data sent to Google Inc., as can be seen below.

    1. FACEBOOK
      The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

    2. TWITTER
      We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.

    3. YOUTUBE
      We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

  9. COOKIES
    This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

  10. THIRD-PARTY ACCESS TO YOUR DATA
    We don’t share your data with third parties in any way.

  11. MAILCHIMP
    If you sign up to our newsletter, using our newsletter form that is hosted by MailChimp (on their server), your email address as well as the marketing reasons to contact you for, will be stored by MailChimp. You have to give explicit consent to all marketing means you want us to use to contact you. For more information on MailChimp’s privacy policy, please see here: MailChimp Privacy Policy.

  12. SECURITY MEASURES
    We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

  13. REFUNDS/RETURNS
    Any food items that are picked up are non-refundable. Merchandise is returnable for a refund upon receipt of merchandise. 

  14. AMENDMENTS
    We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.